Who Can Play

Players from the United States, United Kingdom, Argentina, and the Netherlands, as well as over 50 other countries, are invited to join in on the fun that this casino has to offer. Regardless of residing country, all players must be 21 years of age. Silver Oak currently converts all currencies into US dollars for simplicity purposes.

There are some restrictions to memberships for those in approved countries, however. For the US, players located in Kentucky, Maryland, Missouri, and New York are unable to open accounts due to each states online gambling restrictions. Additionally, for over half of the accepted countries, those members are not eligible to claim any free bonuses offered by the site. The list of countries that fall into this category is lengthy and can be found in the terms and conditions. Alternatively, if you reside in one of these countries and attempt to claim a bonus, the cashier will notify you that you are not eligible.

Who licenses this site for online gambling?

The Government of Costa Rica provides licensing for Silver Oak to operate as an online casino. The parent company, Ace Revenue Group, also has offices and licensing through other jurisdictions including the United Kingdom and the Netherlands.

What is the user base like?

United States visitors are targeted heavily by this casino. With only a select few reputable US-friendly online casinos in existence, it’s no surprise to us that Silver Oak chooses to capitalize on that. The games and casino client are easy enough to navigate that they are a good selection for new players, however, the various bonuses and larger jackpots which are available make this site equally inviting for more experienced players. If you prefer traditional slot games and video poker, then this is going to be a good site for you. However, if you’re looking for high stakes live poker action, then you will be disappointed.

Banking With Silver Oak Casino

In order to access available banking options for this site, you must download the casino client and access the cashier. Your options based on your location will populate at that time. The overview of banking and customer service only offer a broad description of what you can expect in terms of options and limitations.

What deposit methods are accepted?

Players can choose from a few different options for their deposits including eWallets, prepaid cards, and wire transfer. Not all options are available in all countries.

Debit/Credit Cards

Debit or credit cards branded with American Express, Mastercard, or Visa can be used for deposits only. US residents are encouraged to utilize international-friendly pre-paid cards such as Netspend to fund their accounts. Players may also enroll in the Players Rewards Card program offered through Ace Revenue Group which works as a secure third-party payment option and offers faster payout times and additional bonuses.

• Minimum: $30
• Maximum: $250 per transaction; $1000 per day

Bank/ Wire Transfer

United States residents may use Western Union or MoneyGram to fund their accounts. Both options take up to two business days to be received. Direct bank transfer and Person2Person wire transfer are available for players in all other countries.

• Minimum: $50
• Maximum: $1350 per transaction; $5000 per day

eWallets

At this time, Neteller is the only accepted eWallet option for Silver Oak Casino. The site continues to add new payment options and will hopefully include other popular eWallets such as Skrill Moneybookers in the future.

• Minimum: $30
• Maximum: $5000 per transaction/ per day

What payout methods are accepted?

The payout method available to you will depend on your country of residence. Players who are able to use Neteller are encouraged to use it for withdrawals as well, as it is free of any processing fees. Any player who enrolls in the Player Rewards Card program will also be eligible to receive their payouts through this method. Alternatively, bank and wire transfer are available as well as check by mail. These options may incur a processing fee of up to $40.

• Minimum: $100
• Maximum: $2500 per week

What is the payout time frame?

One of the less appealing features of this casino is the long payout times. Living in a digital age makes us all expect payments as prompt as our deposits. Any withdrawal request less than $200 will go through Express Approval – three business days. For everyone else, expect up to seven business days before your request is approved.

Whether you are express or standard approval, there is still an additional seven to ten days before the casino will issue your payment. Next, there is the payment processing time which is as little as 24-hours for bank wire transfer and Neteller or up to 14-business days for check by mail.

Expect your total payout time to be between 10 and 14 business days. Unless you are located in the US and receiving check by mail which could yield a payout time of up to 30 days.

However, if you choose to enroll in the Players Rewards Card program then you are guaranteed payments within 7 days of requesting.

What is the Players Rewards Card?

The Players Rewards Card is a third party payment solution that could be compared to PayPal. You will link your personal account information to the card which masks any of your own banking information from the casinos you play at. You will receive access to additional bonuses and earn cash back just for using the card at affiliated sites. There are currently about 20 different affiliated casinos which you can use your rewards card at. PRC makes a suitable alternative for players who prefer a simpler eWallet option.

In addition to various rewards and bonuses offered by the card, you will also be able to receive payouts back to the card in 7 days – guaranteed. PRC has no usage or membership cards associated with it.

Welcome Bonus

After you sign up for an account through the link provided, you can redeem one of these two welcome bonuses offered.

No Deposit Bonuses

$10,000 Welcome Bonus

Additional Bonuses

Keeping players satisfied is one of the focal points of this site. In addition to their Crazy Promos each day, there is also a never-ending $777 re-deposit bonus, happy hour bonus, and a group discount style bonus which awards players a free casino chip based on the number of users who take advantage of the promotion. This casino does not offer a VIP or loyalty program.

Mobile Casino

The mobile casino is the latest addition to what this site has to offer. Most new mobile casinos are designed around a downloadable app, but this is not the case here. Instead, only those players with an iPhone 4s or newer can access mobile play on their phone by going directly to the website. Once you log in, you will find a small selection of games and can take advantage of free spins on select games each month.