BitPanda ANDREAT.

Bitpanda Overview

Bitpanda is based in Vienna, Austria. They are located at Burggasse 116/3+3A, 1070. They were established in 2014 and are owned and operated by Bitpanda GmbH. In the relatively new world of cryptocurrrency exchanges, this makes it one of the older exchanges in Europe.

They were previously called Coinimal before rebranding to Bitpanda in 2016. The main reasons given for the rebranding was to start a fresh with a completely new service. They claim to currently have over 850,000 registered.

Bitpanda was founded by three individuals. They are Eric Demuth, Paul Klanschek and Christian Trummer. They claim to be cryptocurrency enthusiasts who got the idea to start Coinimal in 2013. Since then, Bitpanda has grown its team to over 60 members from 21 different countries.

The founders seem to be completely transparent with their operations. This is a good sign in today’s day and age when cryptocurrency projects and exchanges will operate with a relative degree of opaqueness. Moreover, they are a registered Austrian company which makes them subject to EU laws and regulations.

This means that Bitpanda can take users from the EU including Iceland, Liechtenstein, Norway, Switzerland, and Monaco.

Bitpanda Fees

Bitpanda has a pretty standard and flat fee structure. They will charge 1.49% for a buy order and 1.29% for a sell order. This will be for all of the cryptocurrencies on their platform.

If we were to compare that to some other exchanges with which they compete, then these are a bit above average. For example, if you were to use Bitstamp, their exchange fee for trades below $20,000 is a mere 0.25%.

However, there do not appear to be any fiat deposit fees at Bitpanda. There may be card fees that your credit card company will charge. Also, if you are sending them money in a currency other than GBP, USD, EUR and CHF then you will have to pay an FX exchange fee which is not determined by Bitpanda.

If you are sending cryptocurrency to Bitpanda, then you may be subject to a deposit fee depending on the amount that you send. This should not really be a problem though as the amount is so small (0.05BTC). There is also a tiny cryptocurrency “wallet withdraw” fee that is added on top of the mining network fees.

When it comes to Fiat withdrawals, they are free if you are to make a payment in SEPA to a Euro based account. If you are withdrawing funds that are other than Euros, then you may be charged for inward payments depending on your bank.

Is Bitpanda Safe?

When using a cryptocurrency exchange, one of the most important requirements is the safety of funds. We have seen plenty of examples in the past of exchange hack sand other severe security breaches.

They do not go into too much detail about their security procedures online so we had to reach out to their support. Given that Bitpanda is a registered Austrian company, we can assume that this information is indeed valid.

Cold Storage

They claim to store all of their coins in an offline environment in secure cold storage. This is something that is standard on all exchanges these days and is the most secure form of storage. What this entails is the exchange taking most of their coins offline and storing them in an environment that cannot be accessed electronically.

The main advantage of this is that the coins are inaccessible to hackers. This is something that many exchanges have learned in the past when they stored their coins on hot wallets that have been hacked. The prime example of this is perhaps the Mt. Gox Saga.

DDoS Protection

Dedicated Denial of Service (DDoS) attacks are one of the most common forms of cyber-attacks known today. They are usually quite effective at bringing websites down and impacting the business in question. They have also been used with great effect on exchanges before such as Bitfinex.

Bitpanda claims that they have protection in place to prevent the threat of DDoS attacks. This could reduce any downtime that could by external actors.

Communication Protection

One of the most important protections for any site that handles sensitive information is that all of encryption through SSL. This is in order to stop the threat from any man in the middle type attacks where someone can get your information.

Bitpanda has full SSL encryption on their website. This can be seen with their green browser padlock. You should always make sure that when you are about to log into Bitpanda that you see this green padlock.

In case a hacker was trying to conduct any form of a phishing attack, this would alert you to a malicious website.

User Security

Speaking of phishing attacks, the final flaw in any exchange security is of course the user. In the case of Bitpanda, they make use of two factor authentication procedures. This is not enabled by default so you should probably do this the moment that you log in.

They also track the device login history and will lock the account when a new device has been used. You will need to confirm that the new device is indeed authorised in an email. This is similar to the security practices of Coinbase if you have used it before.

Irrespective of the security on an exchange, you as a user, should always make sure that you do not keep a large amount of coins on an exchange. This is cryptocurrency best practices 101.

Bitpanda Asset Coverage

One of the advantages of Bitpanda is their relatively comprehensive list of coins that you can buy with Fiat currency. They have over 12 cryptocurrency assets that you can buy which include the likes BTC, LTC, ETH, XRP, BCH and MIOTA. You can see a complete list below:

If we were to compare this to some of their competitors, Bitstamp only has coverage for 5 cryptocurrency assets for example. This is perhaps down to the ease with which a relatively smaller exchange is able to list newer assets.

Hence, if ever there is a reasonable amount of demand for them to add a new coin, they would be able to do it with a lot more ease than other exchanges.

Payments & Withdrawals

Bitpanda has a range of different Fiat funding and withdrawal options. These will depend on what currency you plan on funding your account with. If you are in the EU and would like to fund in Euros, then a SEPA wire would be your best bet. This is free and will take only a few hours.

If you are based in Austria, Belgium, Italy, the Netherlands or Spain then you can use a SOFORT transfer. This will usually take between one or two days and is also relatively quiet cheap. This option is also available for withdrawals.

You can also use your credit card if you find this to be the easiest option. They take both Visa and mastercard. However, there may be fees that your credit card provider will charge if you do choose to use this. This option is also only available for payments and not withdrawals.

Bitpanda also lets you make payments and take withdrawals with two popular web wallets. These are Skrill and Neteller. However, this will require you creating an account with one of these services. You will then still have to withdraw from these wallets if you would like your funds in your bank.

Lastly, one more withdrawal only option you can use is Amazon.de. It is worth noting that with all of these withdrawal options, you can only withdraw to an account in your name (no third party accounts).

All of these payment and withdrawal options as well as individual limits depend on whether your account is verified. For example, below are the limits on SEPA payments / withdrawals.

Limits (EUR)	Unverified		Verified
Method	Deposit	Withdraw	Deposit	Withdraw
Daily Limits	0	1,000	500,000	500,000
Monthly Limits	0	7,500	5,000,000	5,000,000
Total Limits	0	30,000	100,000,000	100,000,000

You are also not allowed to make any purchases with credit cards, SoFort or online web wallets unless you are verified. Whether you want to verify your account will really depend on how much you want to withdraw vs. your requirement for privacy.

If you would like to verify your account, then you can create an account and follow these steps.

Registration & Verification

When you go to the registration screen you will be asked for details such as your name, email address and country of residence. You will need to use an active email address in order to confirm the account.

Bitpanda will send a verification email to the email that you have provided. Once you follow the verification link in the email, your account will be active and you can login. You can make your way around the platform and get a lay of the land.

However, before you can fund your account with fiat currency, you will need to get verified. Bitpanda will require you to complete their verification and KYC procedures. This is needed in order to combat money laundering and fraud.

Bitpanda has made it pretty simple to verify your identity. They have outsourced this to external identity verification providers. In this case they are identityTM and IDNow. Click on “verification” and Bitpanda will present you with the below screen.

Once you have filled out these details you will need to choose a form of ID. For those people who are based in Europe, you can use a passport or an ID card (some EU individual EU countries may not work) . For those that are outside of Europe a passport will have to do.

Once you have selected the form that you would like to use then you can select the identity verification provider that you would prefer. They are both relatively legitimate and would serve your purposes. These will take you off of the site and to the verification provider.

We chose identityTM and they required us to start a video session. They then asked us to hold our ID document next to our faces while they recorded the video. This is pretty standard for most identity verification agencies.

Once we completed this, the agency used their internal algorithms and were able to verify us remotely. This took only a few minutes and once we were verified, our funding option became fully enabled on the platform.

Bitpanda Trading Platform

Let us take a deeper look at the underlying trading platform. This is perhaps the most important as it is where you will most likely be spending a lot of your time while using the exchange. Below is a screenshot of the homepage of Bitpanda.

It seems as if everything is relatively well laid out and you can easily manage your entire account from here. For example, you can fund your account in the “deposit” section in the header. Once you have sent Bitpanda the funds then you can move directly to the “trade” section and place an order.

Bitpanda does not operate an order book based exchange like Bitstamp or Kraken etc. They are more like a Coinbase that is the market maker for the orders. This means that they will present you with the price to buy / sell the coins with their fee included.

In the top right of the platform you can take an in-depth look at your portfolio balances from the “wallet” link. This will give you an overview of all the funds that are in your fiat and cryptocurreny wallets.

Lastly, you can also monitor the price performance of a particular cryptocurrency by clicking on the “charts” tab. You can click on a chart that you would like to explore more in depth and it will give you a standard overview.

One thing to note though, is that this is not an exchange for the advanced trader or technical analyst. These charts are really basic and only give one the functionality to look at a cryptocurrency price over a certain period.

Moreover, all you can really do on this platform is set a price alert. You cannot place limit orders or stop losses. Hence, the Bitpanda platform is most likely suited for a new cryptocurency trader or someone who would just like to buy for HODLing purposes.

If you are a trader that would like more functionality from an advanced exchange, then you can always make use of an exchange such as Kraken. They accept clients from Europe and have a recently revamped trading engine and platform.

Of course, if Bitpanda is the easiest option for you to buy cryptocurrency with your Fiat then you can always use it as a “Fiat Gateway” and move your funds onto a dedicated trading exchange such as BitMEX. If you would like to cash out your crypto into Fiat again you could move your funds back onto BitPanda.